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IT Services

Business Solutions

Explore our diverse IT services, tailored for small businesses across multiple industries. From IT consulting and network management to Cloud services and Cybersecurity, we customize solutions to meet your precise needs. Our expert team delivers exceptional service, ensuring a seamless, comprehensive IT strategy. Discover how we can support your goals with our tailored IT services.

Small Business Owners? Unsure how much IT support should cost? We have the answers!

Hatchway simplifies technology for you. We provide expert managed services, clear budget planning, and customized solutions. Get a free consultation today and see how we can help you achieve your goals.

Cyber Security & Compliance

  • HOW SECURE ARE THE SYSTEMS AT YOUR VANCOUVER BUSINESS?

    Hatchway Consulting offers comprehensive cybersecurity solutions for your business. Our services include system monitoring, security techniques, and customized plans to reduce vulnerabilities to breaches, interruptions, and ransomware. Our goal is to protect your business from compliance violations and reputational damage. We have expertise in various industries to secure your technology.

  • Full Assessment of Your Current System and Processes

    is a comprehensive evaluation of your company’s existing cybersecurity measures and infrastructure. Our experts analyze your technology and procedures to identify any potential weaknesses and recommend upgrades to keep your systems secure.

  • The Development of a Complete Security Plan

    is a customized approach to addressing all the vulnerabilities found during the assessment. The plan outlines specific steps and solutions to eliminate or reduce the risks associated with these vulnerabilities, including network and software updates, employee training, and data backup strategies.

  • Network Monitoring

    is a continuous and proactive approach to maintaining the safety of your systems. Our team uses advanced technology to monitor your network 24/7 and alert you to any suspicious activity or potential threats, allowing us to respond quickly and prevent a breach.

  • Full Support Team Ready to Respond to Any Cyber Threats

    With our team, you have access to experienced professionals who are ready to respond to any cyber threat that may arise. Our team is equipped with the latest tools and knowledge to handle any emergency, providing peace of mind for your business operations. With Hatchway Consulting, you can trust that your data is protected, and your systems are secure.

  • Strategic Planning

    Our IT consultants will work with you to develop a technology strategy and plan that aligns with your business objectives.

  • Technology Review

    Our experts will assess your current IT infrastructure and provide recommendations to optimize efficiency, security, and performance.

  • Cost Savings

    Our team will work with you to identify areas where you can reduce costs through improved technology processes or by implementing cost-saving solutions. This will help you maximize your technology investments and reduce expenses.

  • Risk Management

    We will help you navigate the complexities of risk management, reduce your exposure to cybersecurity threats, and ensure compliance with regulations.

  • Scaling

    As your business grows, your technology needs will change. Our team will help you plan for growth and ensure that your technology infrastructure can accommodate future needs.

  • Expert Knowledge

    Our IT consultants bring specialized knowledge and expertise to your business, providing valuable insights and guidance to help you achieve your goals.

IT Consulting Services

  • How IT Consulting Can Help Your Business?

    We will work closely with you to learn about your organization in depth, including what your users do and what you want to achieve in the future. We will equip you with the right tools and methods to handle changes and challenges that may come up.

IT Procurement

  • Expert IT Procurement Services for Small and Medium-Sized Businesses

    Hatchway Consulting streamlines your IT procurement, offering tailored solutions across a wide range of products and budgets. Our experts guide you from selection to support, eliminating common challenges like compatibility issues and warranty claims. Experience hassle-free procurement designed to enhance your IT infrastructure with our committed service.

  • Access Top IT Solutions with Hatchway Consulting's Industry Partnerships

    Through preferred partnerships with leading IT OEMs like Microsoft, Lenovo, ESET, Cisco Meraki, and Dell SonicWALL, Hatchway Consulting delivers cutting-edge hardware, software, and service solutions. We negotiate directly with these partners to secure advantageous volume pricing, extended warranties, and other key benefits, reducing your IT system costs. Our broad network of distributors ensures competitive pricing across all IT products, allowing us to bundle these with our services for comprehensive hardware refresh projects.

  • Fully Managed IT services

    Avoid IT issues with our fully managed IT services. We monitor, maintain, and update your systems 24/7, providing peace of mind that your technology is always running smoothly. Learn about our plans and pricing for fully managed IT services now.

  • Co-managed IT services

    Our co-managed IT services support internal IT teams with cybersecurity, cloud, network, strategy, and project services. Let us help you combine your internal IT team with our external expertise to customize your IT needs, optimize efficiency, and reduce costs

  • vCIO (Virtual Chief Information Officer)

    Our vCIO service provides a cost-effective way to access an external IT expert who can collaborate with your IT team on IT strategy, project management, security, and performance. We also assist with cloud-based services such as Microsoft 365 and Google Suite, helping you choose the right solution, setting it up, and growing it to align with your business goals. Our customized vCIO solution is designed to fit your business needs and budget, improving IT efficiency, lowering IT costs, and ensuring competitiveness in the digital world.

Managed IT Services

  • What is Managed IT Services?

    Managed IT services allow businesses to outsource management and maintenance of their technology to skilled professionals. This frees up time to focus on core operations while services cover system monitoring, maintenance, support, and security. It results in increased productivity, improved uptime, access to new technology, and reduced expenses. Services are customized to meet specific business requirements.

Cloud Computing

  • Cloud Computing

    We provide cloud computing services for businesses of all sizes, including security, backup, hosting, and consulting. Our security features include firewall management, threat prevention and detection, encryption, and compliance. Backup and disaster recovery services offer data protection, backup monitoring, recovery testing, and business continuity planning. Hosting services include web, email, application, and database hosting. Consulting provides expert guidance on assessment, migration planning and execution, optimization, and management of cloud computing investments.

  • Hybrid Cloud Solutions

    Hybrid Cloud Solution is perfect for small businesses seeking the flexibility of the cloud while maintaining control over certain data and applications. We enable a smooth transition between your on-premise systems and the cloud environment, allowing your business to scale and adapt with ease.

  • Microsoft 365

    Microsoft 365 is an essential suite of productivity tools for many small businesses. Our services include comprehensive management of your Microsoft 365 environment, covering everything from setup and user management to ongoing support. We help you make the most of these powerful tools, freeing up your time to focus on your business.

  • Recovery and Business Continuity

    As a small business, downtime can be catastrophic. That’s why we offer Disaster Recovery as a Service (DRaaS) and Business Continuity solutions. Our services are designed to quickly restore your operations in the event of a disaster, minimizing downtime and preventing data loss. You can ensure your business remains resilient in the face of disruptions.

  • Web Design and Hosting Services

    A reliable and engaging online presence is key for small businesses. Our Web Design and Hosting services provide the tools and infrastructure you need to build and maintain your website. We ensure a smooth and efficient development and deployment process, allowing you to deliver a superior online experience to your customers.

  • Cost-Efficient and Flexible Solutions

    Enjoy significant savings with our affordable communication services, tailored to fit any budget. Benefit from unlimited calling with no hidden costs.

  • Comprehensive Support and Setup

    Benefit from a professionally-led installation and setup process, guided by a world-class data and telecom team for a smooth transition.

  • Full-Service Management

    A dedicated technical representative provides comprehensive assistance, managing everything from on-site evaluations to optimizing call flows. Behind the scenes, optimal call routing is ensured for quality communication.

  • Advanced Features and User Control

    Over 25 unique calling features and mobile integration capabilities enhance business communication. Granular, web-based administration provides control over phone systems, tailored to specific business requirements.

  • Resilient Infrastructure and Disaster Recovery

    A wholly-owned, geographically redundant network across Canada ensures robust disaster recovery options. The cloud-based hosted service guarantees continuous handling of calls, maintaining business connectivity even during disruptions.

Digital Phone System (VoIP)

  • Voice over Internet Protocol (VoIP)

    Voice over Internet Protocol (VoIP) is a technology that enables voice and multimedia communication over the internet.  The benefit of using VoIP technology is that it offers a cost-effective and efficient way to communicate. It allows businesses to make and receive calls from anywhere in the world, at any time. VoIP is a scalable technology that can easily accommodate business growth and changing needs.

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